To check your current billing plan, from the main Spotlight screen open the Settings menu then choose Billing. Your current subscription information appears.
If you want to trial a product that you don't currently have access to, you can do this from within the billing options.
All trials last for 14 days, To subscribe after your trial ends, open the Billing option as above and click Subscribe Now, then enter your billing details.
If you want to change your pricing plan, you need to contact us.
It may take up to 24 hours before your request is actioned. Our team will let you know once the change is complete.
To update your billing information, you need to contact us.
Note: You must be an Admin user to access billing information.
If you want to cancel your account, you need to contact us.
It may take up to 48 hours before your cancellation request is actioned. Our team will let you know once this is complete.
Please note in order to cancel your subscription you need to provide at least 30 days advance written notice from your billing date.
Note: When you end your subscription to Spotlight Reporting, your account will be deleted soon after. We recommend that you download PDF copies of your reports before you cancel.