Hospitality Template

Overview

The Hospitality template combines some of the key metrics hospitality businesses should focus on. These metrics are split across the Hospitality Financial Metrics and Hospitality Sales Metrics pages in Spotlight.

To make the most of the template, you will need to:

Source non-financial data.
Assign specific report codes to key accounts.
Evaluate the formulae and customise using the formula builder if necessary.
Note: Some Hospitality businesses may measure these metrics differently due to seasonality, setup of accounts or other factors.

Non-financial data required

Most hospitality metrics require financial and non-financial data. Therefore, you will need to collate and enter the following non-financial information into Spotlight:

Customer satisfaction
Sales transactions
Sales enquiries
Staff total
Staff departures
Billable Hours

You can manually enter the data into the non-financial tab under Customise Data. Alternatively, enter the data into this Excel template and import it into Spotlight using the Excel import function on the Import tab.

Assign specific report codes to key accounts

Most report codes needed for the template are automatically assigned by Spotlight. However, for the metrics to calculate correctly you may need to assign some financial report codes manually. To do this, open Customise Data and locate the following accounts, then to assign the specified report code click the report code button: