Explanation: Shows direct wages costs and material costs as a percentage of trading revenue.
Report codes used: EXP.COS.WAG, REV.TRA
Explanation: Measures the effective hourly rate based on trading revenue received and the number of hours worked.
Formula: Trading Revenue / Time
Report codes used: REV.TRA, TIM
Explanation: Shows the total of appointments not attended by the patient within the month.
Formula: Sales - Cancellations
Report codes used: SAL.CAN
Explanation: Measures the overhead burden per hour.
Formula: (Expenses - Cost of Goods Sold - Income Tax Expense) / Time
Report codes used: EXP, EXP.COS, EXP.TAX, TIM
Explanation: Shows patient satisfaction as a percentage.
Formula: Customer Satisfaction
Report codes used: OPR.CSR
Explanation: Shows the number of existing customers compared to the number of new customers.
Report codes used: CUS.TOT, CUS.NEW
Explanation: Shows the total number of referrals per month.
Formula: Sales - Referrals
Report codes used: SAL.REF
Explanation: Shows the top ten operating expenses, excluding wages and income tax expense, individually. All other operating expense appears as 'Other'.
Formula: Expenses - Cost of Goods Sold - Wages and Salaries - Income Tax Expense
Report codes used: EXP, EXP.COS, EXP.WAG, EXP.TAX